eDiscovery Vendors as Educators



Last month, I reported on WorkProducts, Inc., an eDiscovery vendor who was using case law to support use of its products.  Kroll Ontrack has for years provided case law in support of their product, some of which I used for an ABA TechShow session I presented a couple of years ago.

Kroll Ontrack is going a step further with their “In the Trenches” Web newsletter.  The piece entitled “Document Review – Practical Advice for Finding the Needle in Your Electronic Document Haystack” does a great job of educating a customer/potential customer on the steps needed during document review.

Although written from a higher altitude perspective, it lays out the steps of establishing a time line, assembling a team and the potential legal pitfalls associated with said team, and finally, quality control.

Educating the customers is half the battle in approaching eDiscovery projects and Kroll Ontrack makes it a point to do so.


~ by CDLB on March 10, 2009.

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